Privacy Policy

PRIVACY POLICY

OVERVIEW

MONTE VITSO ("MONTE VITSO," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit or make a purchase through the official MONTE VITSO website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website.

INFORMATION WE COLLECT

Depending on how you interact with our website, we may collect different categories of information.

Personal Information You Provide

When placing an order, creating an account, contacting Customer Support, subscribing to marketing communications, or otherwise interacting with our website, you may provide information including:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Payment information processed through secure payment providers
  • Order history
  • Customer service communications
  • Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Time zone
  • Website usage information
  • Pages viewed
  • Products viewed
  • Referral sources
  • Click activity
  • Session information
  • Cookies and similar tracking technologies

Information From Third Parties

We may receive information from trusted third-party partners, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Fraud prevention providers
  • Analytics providers
  • Advertising partners
  • Marketing platforms

Such information is used only for legitimate business purposes consistent with this Privacy Policy.

HOW WE USE YOUR INFORMATION

We use the information we collect for purposes including:

  • Processing and fulfilling orders.
  • Verifying payments.
  • Providing customer support.
  • Delivering purchased products.
  • Sending order confirmations and shipping updates.
  • Responding to customer inquiries.
  • Preventing fraud and unauthorized activity.
  • Improving our website and services.
  • Personalizing your shopping experience.
  • Measuring website performance.
  • Conducting analytics.
  • Providing marketing communications where permitted by law.
  • Complying with legal obligations.
  • Enforcing our Terms of Service and other website policies.

We process personal information only where we have an appropriate legal basis or other lawful justification under applicable law.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies, pixels, tags, and similar technologies to improve functionality, analyze website performance, personalize content, and support advertising activities.

These technologies may be used to:

  • Remember user preferences.
  • Maintain secure website sessions.
  • Measure website traffic.
  • Analyze visitor behavior.
  • Improve website performance.
  • Personalize advertisements.
  • Measure advertising effectiveness.

You may manage or disable certain cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of our website.

MARKETING COMMUNICATIONS

If you subscribe to receive promotional communications, we may send you information regarding:

  • New product launches.
  • Special offers.
  • Promotions.
  • Exclusive collections.
  • Brand updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications or by contacting Customer Support.

Please note that transactional communications relating to your orders will continue to be sent when necessary.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Provide our services.
  • Complete transactions.
  • Comply with legal obligations.
  • Resolve disputes.
  • Prevent fraud.
  • Enforce our agreements.
  • Maintain appropriate business records.

When personal information is no longer required, it is securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

HOW WE SHARE INFORMATION

MONTE VITSO does not sell your personal information.

We may share personal information only when reasonably necessary to operate our business, fulfill your orders, or comply with legal obligations.

Information may be shared with trusted third-party service providers, including:

  • Shopify
  • Payment processors
  • Shipping and logistics providers
  • Fraud prevention and security providers
  • Website hosting providers
  • Analytics providers
  • Marketing and advertising platforms
  • Customer support service providers

These service providers are authorized to use personal information only to perform services on our behalf and are expected to protect the information they process.

PAYMENT INFORMATION

Payment transactions are processed by secure third-party payment providers.

MONTE VITSO does not store complete credit card numbers or full payment card details on its servers.

Payment information is handled directly by the applicable payment provider in accordance with its own privacy and security practices.

INTERNATIONAL DATA TRANSFERS

Depending on your location, your personal information may be transferred to, stored in, or processed in countries other than your country of residence.

These countries may have data protection laws that differ from those in your jurisdiction.

Where applicable, MONTE VITSO takes commercially reasonable measures to help ensure that personal information remains appropriately protected during international transfers.

YOUR PRIVACY RIGHTS

Depending on your place of residence and applicable law, you may have certain privacy rights regarding your personal information.

These rights may include the ability to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of eligible personal information.
  • Request restriction of certain processing activities.
  • Object to certain uses of personal information.
  • Withdraw consent where processing is based on consent.
  • Request a copy of personal information in a portable format, where applicable.

Requests are reviewed individually and handled in accordance with applicable laws.

To exercise any available privacy rights, please contact our Customer Support team using the contact information provided below.

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Where required by law, MONTE VITSO will honor qualifying requests relating to access, correction, deletion, or other rights provided under applicable California legislation.

Submitting a request under California privacy laws will not result in discriminatory treatment.

CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information directly from children under 13 years of age.

If we become aware that personal information has been collected from a child without appropriate legal authorization, we will take reasonable steps to delete the information as required by applicable law.

If you believe that a child has provided personal information through our website, please contact us immediately.

THIRD-PARTY WEBSITES

Our website may contain links to websites, applications, or services operated by third parties.

MONTE VITSO is not responsible for the privacy practices, security measures, content, or policies of third-party websites.

We encourage users to review the privacy policies of any third-party websites they choose to visit.

DATA SECURITY

MONTE VITSO uses commercially reasonable administrative, technical, and organizational safeguards designed to help protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect personal information, no method of electronic transmission or data storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted through the internet.

YOUR CHOICES

You may choose how certain personal information is collected and used.

Depending on your preferences and applicable law, you may:

  • Update or correct your personal information.
  • Unsubscribe from marketing communications at any time.
  • Adjust your browser settings to manage certain cookies.
  • Contact us to exercise any applicable privacy rights available under relevant laws.

Please note that limiting certain data processing activities may affect the availability or functionality of some features of our website.

DO NOT TRACK SIGNALS

Some web browsers offer a "Do Not Track" ("DNT") feature.

Because there is currently no universally accepted standard governing how websites should respond to DNT signals, our website does not currently respond differently when such signals are received.

If an industry standard is established in the future, we may update our practices accordingly.

CHANGES TO THIS PRIVACY POLICY

MONTE VITSO reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business operations, legal obligations, technologies, or data processing practices.

Any revisions become effective immediately upon publication on our website unless otherwise stated.

Where required by applicable law, we will provide additional notice regarding material changes.

We encourage customers to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

CONTACT US

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

MONTE VITSO

Customer Support Email
support@montevitso.com

Phone
+1 (213) 652-1363

Business Address
425 3rd Ave SW, Suite 305
Glen Burnie, MD 21061
United States

Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM (EST)

We strive to respond to all privacy-related inquiries within one business day.

EFFECTIVE DATE

This Privacy Policy applies to all visitors, customers, and users of the official MONTE VITSO website from the date it is published and remains in effect until replaced by a newer version.

LAST UPDATED

July 2026